We ship most orders by UPS, FedEx or USPS (US Postal Service) Priority
mail. FPO/APO orders are shipped
by The US Post Office. Tracking is available for UPS and FedEx shipments
(see Tracking) but is not available for USPO shipments.
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The most common shipping delay results from errors in shipping addresses.
Please make sure that the shipping address is filled-in correctly in the
order confirmation you received via email. If it is incorrect, please
contact
us immediately.
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UPS does not pick-up on weekends, therefore orders made on weekends will
be shipped out on Mondays. Exceptions to this rule are holidays. Example:
An order placed on Saturday for UPS Next Day Air will arrive on Tuesday at
the earliest
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If you've ordered a product from us within the last 24 hours, the product
may not have processed yet or UPS has not picked-up the product yet from
our warehouse. This is common when orders are made on weekends or holidays.
Note: Chemical Sprays such as Pepper Sprays, Mace, Animal
Repellents and Fire Extinguishers can only be shipped via UPS ground
Service. This is a requirement of USA Homeland Security Regulations.
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You can track your order using the tracking info included in your order
confirmation e-mail.
UPS Order Tracking
FedEx Order Tracking
USPS Tracking
If you have any problems tracking your order,
please don't hesitate to contact us at
Info@NonLethalDefense.com
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You'll get an email from us letting you know whether your order shipped UPS
or FedEx.
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You can click the link above to track your package.
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If you did not get an email from us, there may be several reasons:
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The item/s you purchased is/are backordered.
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You may have entered your email address incorrectly on the order form.
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Please email
Info@NonLethalDefense.com
if you have any questions about your shipment.
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Shipping Information